Consumer Compliance

The OCC promotes bank compliance with federal consumer protection laws, fair lending statutes and regulations, and the Community Reinvestment Act through supervisory and outreach programs.

Comptroller's Handbook booklets in the Consumer Compliance series:

Community Reinvestment Act Examination Procedures
Compliance Management Systems
Depository Services
Electronic Fund Transfer Act
Fair Credit Reporting
Fair Lending
Flood Disaster Protection Act
Garnishment of Accounts Containing Federal Benefit Payments
Home Mortgage Disclosure
Homeownership Counseling Examination Procedures
Military Lending Act
Other Consumer Protection Laws and Regulations
Privacy of Consumer Financial Information
Protecting Tenants at Foreclosure Act
Real Estate Settlement Procedures Act
SAFE Act
Servicemembers Civil Relief Act of 2003
Truth in Lending Act

Related News and Issuances

Date	ID	Title
04/04/2024	NR 2024-38	Acting Comptroller Discusses Elevating Fairness in Banking
03/25/2024	NR 2024-34	Acting Comptroller Discusses Fairness and Compliance Risk Management
02/15/2024	OCC 2024-6	Real Estate Appraisals and Evaluations: FFIEC Statement on Examination Principles Related to Valuation Discrimination and Bias in Residential Lending